Case Study
Case Study
From Zero to SAR 215M+ Annualized Run-Rate: Abu Dhabi Industrial Supplies Goes Global D2C
Company
Fourth-generation industrial supplies conglomerate (Abu Dhabi)
Company
Fourth-generation industrial supplies conglomerate (Abu Dhabi)
Company
Fourth-generation industrial supplies conglomerate (Abu Dhabi)
Services
Global B2B+B2C Marketplace Strategy · Alibaba Global Launch · Amazon Business UAE/KSA · Own Multi-Language D2C Platform · Google Ads & LinkedIn Scaling · Inventory Financing Structure
Services
Global B2B+B2C Marketplace Strategy · Alibaba Global Launch · Amazon Business UAE/KSA · Own Multi-Language D2C Platform · Google Ads & LinkedIn Scaling · Inventory Financing Structure
Services
Global B2B+B2C Marketplace Strategy · Alibaba Global Launch · Amazon Business UAE/KSA · Own Multi-Language D2C Platform · Google Ads & LinkedIn Scaling · Inventory Financing Structure
Industry
Industrial Supplies · Safety Equipment · Global D2C/B2B
Industry
Industrial Supplies · Safety Equipment · Global D2C/B2B
Industry
Industrial Supplies · Safety Equipment · Global D2C/B2B
Year
2024 – ongoing
Year
2024 – ongoing
Year
2024 – ongoing
Classic GCC industrial family business: fat margins on government tenders, but zero consumer brand and zero recurring revenue. Next generation asked one question: “Can we sell directly to factories and contractors worldwide… and beat the Chinese on price + speed?”
Abu Dhabi-based Industrial & Safety Supplies Conglomerate (confidential)
42-year-old family-owned group supplying PPE, tools, and safety equipment to oil & gas, construction, and manufacturing across GCC. Traditional revenue SAR 180M+, 99 % B2B tenders. Name and identity withheld at client’s request.
«كنا نعيش على المناقصات الحكومية ٤٢ سنة. اليوم نشحن لـ٣٩ دولة بدون ما نسافر ولا ننتظر مناقصة. أزهر ما أعطانا موقع… أعطانا حرية وأرقاماً لم نكن نحلم بها.» — الجيل الرابع، مجموعة إ supplies صناعية، أبوظبي (الاسم والصورة محجوبان بناءً على طلب العميل) We lived on government tenders for 42 years. Today we ship to 39 countries without traveling or waiting for a single tender. Azhar didn’t give us a website… he gave us freedom and numbers we never dreamed of.” — Fourth generation, Abu Dhabi industrial supplies conglomerate
The challenge
• 99 % revenue from slow government & corporate tenders
• Chinese competitors eating margins
• No direct relationship with end users
• Succession risk: Gen-4 wanted freedom from tender chasing
Our Approach
(100 % remote after one Abu Dhabi dinner)
• Phase 1: Built own global brand + 5-language platform
• Phase 2: Launched 4,200 SKUs on Alibaba, Amazon Business, and own site
• Phase 3: Google & LinkedIn ads targeting 42 countries
• Phase 4: Currently adding own logistics arm in Jebel Ali
The challenge
• 99 % revenue from slow government & corporate tenders
• Chinese competitors eating margins
• No direct relationship with end users
• Succession risk: Gen-4 wanted freedom from tender chasing
Our Approach
(100 % remote after one Abu Dhabi dinner)
• Phase 1: Built own global brand + 5-language platform
• Phase 2: Launched 4,200 SKUs on Alibaba, Amazon Business, and own site
• Phase 3: Google & LinkedIn ads targeting 42 countries
• Phase 4: Currently adding own logistics arm in Jebel Ali
The challenge
• 99 % revenue from slow government & corporate tenders
• Chinese competitors eating margins
• No direct relationship with end users
• Succession risk: Gen-4 wanted freedom from tender chasing
Our Approach
(100 % remote after one Abu Dhabi dinner)
• Phase 1: Built own global brand + 5-language platform
• Phase 2: Launched 4,200 SKUs on Alibaba, Amazon Business, and own site
• Phase 3: Google & LinkedIn ads targeting 42 countries
• Phase 4: Currently adding own logistics arm in Jebel Ali
The Results (live numbers)
• First 15 months digital revenue: SAR 178M
• Current annualized run-rate: SAR 215M+
• 63 % gross margin (vs old 28–32 % on tenders)
• Selling to 39 countries, zero travel
• Gen-4 now runs the entire digital division profitably
Key takeaways
Industrial families don’t need to wait for the next tender. Alibaba + Amazon Business + own site = freedom and 3× margins.
The Results (live numbers)
• First 15 months digital revenue: SAR 178M
• Current annualized run-rate: SAR 215M+
• 63 % gross margin (vs old 28–32 % on tenders)
• Selling to 39 countries, zero travel
• Gen-4 now runs the entire digital division profitably
Key takeaways
Industrial families don’t need to wait for the next tender. Alibaba + Amazon Business + own site = freedom and 3× margins.
The Results (live numbers)
• First 15 months digital revenue: SAR 178M
• Current annualized run-rate: SAR 215M+
• 63 % gross margin (vs old 28–32 % on tenders)
• Selling to 39 countries, zero travel
• Gen-4 now runs the entire digital division profitably
Key takeaways
Industrial families don’t need to wait for the next tender. Alibaba + Amazon Business + own site = freedom and 3× margins.
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© 2025 ETAG – Enterprise Transformation & Advisory Group
Sometimes the hardest part is reaching out — but once you do, we’ll make the rest easy.
Opening Hours
Mon to Sat: 9.00am - 8.30pm
Sun: Closed
© 2025 ETAG – Enterprise Transformation & Advisory Group
Sometimes the hardest part is reaching out — but once you do, we’ll make the rest easy.
Opening Hours
Mon to Sat: 9.00am - 8.30pm
Sun: Closed
© 2025 ETAG – Enterprise Transformation & Advisory Group

